Privacy Policy

Who We Are

This Privacy Policy applies to SRH Labs LLC, operating as Cellegant ("we," "us," or "our"). We operate the website cellegant.com and sell the Cellegant dietary supplement. This policy explains what information we collect, how we use it, and your rights.

Information We Collect

Information you provide directly:

• Order information — name, shipping address, email address, phone number, and payment information (processed securely by Shopify Payments — we never store your full card details)
• Account information — if you create an account, your login credentials and order history
• Communications — emails or messages you send to our support team
• Email signups — if you subscribe to our email list

Information collected automatically:

• Device and browser information — browser type, IP address, operating system
• Usage data — pages visited, time on site, referring URLs
• Cookies — see our Cookie section below

How We Use Your Information

• To process and fulfill your orders
• To send order confirmations, shipping updates, and customer support responses
• To send marketing emails (only with your consent — you can unsubscribe at any time)
• To improve our website and products
• To comply with legal obligations
• To prevent fraud and ensure security

Sharing Your Information

We do not sell your personal information. We may share your information with:

• Shopify — our ecommerce platform (see Shopify's privacy policy)
• Shipping carriers — to fulfill your order (UPS, USPS, FedEx)
• Payment processors — to process transactions
• Email service providers — to send order and marketing emails (e.g., Klaviyo)
• Analytics providers — to understand site usage (e.g., Google Analytics)

All third parties we work with are required to handle your data in compliance with applicable privacy laws.

Cookies

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser. Note that disabling cookies may affect some site functionality.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Data portability

To exercise any of these rights, email us at privacy@cellegant.com.

Data Retention

We retain customer order data for as long as necessary to fulfill orders and comply with legal obligations. You may request deletion of your personal data at any time by contacting us.

Children's Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact

For privacy-related questions or requests, contact us at:
SRH Labs LLC
Email: privacy@cellegant.com