Terms of service

TERMS AND CONDITIONS

SRH Labs LLC (d/b/a Cellegant)

Last Updated: August 12, 2026


IMPORTANT NOTICE REGARDING DISPUTE RESOLUTION

THIS AGREEMENT CONTAINS A BINDING ARBITRATION AGREEMENT, A CLASS ACTION WAIVER, AND A MASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS. EXCEPT AS EXPRESSLY PROVIDED HEREIN, DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS THROUGH FINAL AND BINDING ARBITRATION.

YOU HAVE THE RIGHT TO OPT OUT OF ARBITRATION AS DESCRIBED IN SECTION 24.

PLEASE REVIEW SECTION 20 CAREFULLY.


1. ACCEPTANCE OF TERMS

These Terms and Conditions (“Terms”) are entered into by and between you and SRH Labs LLC (“Company,” “we,” “our,” or “us”).

These Terms govern your access to and use of:

  • cellegant.com;

  • Any related websites, checkout funnels, landing pages, subdomains, mobile applications, and services;

  • Any purchases of products offered through the foregoing (collectively, the “Website”);

  • Any products or subscription services (“Products”).

By accessing or using the Website, creating an account, enrolling in a subscription, clicking “I agree,” or purchasing any Product, you:

  1. Represent that you are at least eighteen (18) years old;

  2. Represent that you have legal capacity to enter a binding agreement;

  3. Agree to be bound by these Terms in their entirety.

If you do not agree, you must not access or use the Website.

1.1 Electronic Assent; Clickwrap

Where presented, you will be required to take an affirmative action (such as checking an unchecked box or clicking a clearly labeled button) acknowledging your agreement to these Terms before completing certain transactions. Your affirmative action constitutes legally binding electronic consent.

1.2 Modifications to Terms

We may revise these Terms at any time in our sole discretion. If changes are material, we will provide reasonable notice, which may include email notification, account notification, or a Website banner notice. Continued use of the Website after changes become effective constitutes acceptance.


2. ACCESS TO WEBSITE

We grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Website solely for personal, non-commercial use.

We reserve the right to:

  • Modify or discontinue any part of the Website;

  • Restrict or terminate access;

  • Refuse service to any user.

We are not liable if the Website becomes unavailable.


3. ACCOUNT SECURITY

If you create an account:

  • You must provide accurate and current information;

  • You are responsible for maintaining the confidentiality of your login credentials;

  • You must notify us immediately of any unauthorized access.

We may disable accounts at our discretion for violations of these Terms.


4. PROHIBITED USES

You agree not to:

  • Violate any applicable law;

  • Scrape, crawl, or use automated means to access the Website;

  • Interfere with Website security;

  • Upload malicious code;

  • Engage in fraudulent or deceptive conduct;

  • Impersonate any person or entity;

  • Attempt unauthorized access to systems or data.

We reserve the right to investigate and pursue violations to the fullest extent permitted by law.


5. INTELLECTUAL PROPERTY

All Website content, including text, images, graphics, trademarks, logos, software, and design elements, are owned by or licensed to the Company. You may not reproduce, distribute, modify, or exploit Website content without prior written consent. No rights are granted except as expressly provided herein.


6. PRODUCT INFORMATION; FDA DISCLAIMER

Statements made regarding Products have not been evaluated by the United States Food and Drug Administration (FDA). Products are not intended to diagnose, treat, cure, or prevent any disease.

All information provided on the Website — including product descriptions, blog posts, testimonials, educational materials, and other content — is for informational and educational purposes only and is not medical advice. You should consult a qualified healthcare professional before beginning any supplement or product program, especially if you are pregnant, nursing, taking medication, or have a medical condition. Individual results may vary.

6.1 No Medical or Professional Advice

Nothing on the Website constitutes medical, legal, or professional advice. You acknowledge that any reliance on information presented on the Website is at your own risk.

6.2 Reliance Disclaimer

The Company disclaims all liability and responsibility arising from:

  • Any reliance placed on Website materials by you or any other visitor;

  • Any interpretation of product descriptions or educational content;

  • Any third-party materials or testimonials appearing on the Website.


7. COMMUNICATIONS; ELECTRONIC CONSENT

By using the Website, creating an account, or making a purchase, you consent to receive electronic communications from us, including order confirmations, shipping notifications, subscription reminders, customer service communications, and marketing communications (if opted in).

You may opt out of marketing emails by using the unsubscribe link in such communications. You agree that electronic communications satisfy any legal requirement that such communications be in writing.


8. PRIVACY

8.1 Privacy Policy

All information we collect is subject to our Privacy Policy. By using the Website, you consent to all actions taken by us with respect to your information consistent with our Privacy Policy.

8.2 Cookies and Tracking Technologies

Our Website uses cookies, pixels, and similar tracking technologies operated by us and third parties to enhance user experience, analyze Website performance, personalize content, and support advertising and marketing activities.


9. PAYMENTS AND BILLING

9.1 Orders as Offers

An order submitted by you constitutes an offer to purchase Products. All orders are subject to acceptance by the Company. We reserve the right to refuse or cancel any order at our discretion. Prices are listed in U.S. dollars and are subject to change without notice.

9.2 Payment Authorization

By providing a payment method, you authorize the Company to charge your payment method for Products purchased, subscription renewals, shipping charges, applicable taxes, and any other disclosed fees.

9.3 Third-Party Payment Processors

Payments may be processed through third-party providers. The Company is not responsible for payment processor errors.


10. SHIPPING; TITLE; RISK OF LOSS

Products are shipped via third-party carriers. Unless otherwise required by law:

  • Title and risk of loss transfer to you upon delivery to the carrier.

  • Carrier delivery confirmation shall be deemed conclusive proof of delivery to the address provided by you.

We are not responsible for delays caused by carriers, weather, customs, or incorrect shipping information provided by you. International customers are responsible for customs duties and import taxes.


11. AVAILABILITY; ERRORS; INACCURACIES

We reserve the right to correct typographical errors, inaccuracies, or omissions and to cancel orders affected by pricing or description errors without prior notice.


12. FORCE MAJEURE

The Company shall not be liable for any delay or failure to perform any obligation under these Terms if such failure results from causes beyond the Company’s reasonable control, including natural disasters, pandemics, labor disputes, supply chain disruptions, government actions, or carrier delays.


13. SUBSCRIPTIONS; AUTOMATIC RENEWAL; CANCELLATION

13.1 Subscription Enrollment

If you enroll in a Subscription Service, you agree that your subscription includes recurring payment obligations and that charges will automatically recur at your selected billing interval until cancelled.

13.2 Clear and Conspicuous Disclosure

Recurring billing terms will be presented clearly prior to purchase. Your affirmative action at checkout constitutes express consent to recurring charges.

13.3 Automatic Renewal

UNLESS YOU CANCEL IN ACCORDANCE WITH THESE TERMS, YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW AT THE THEN-CURRENT RATE AND AT THE SAME BILLING INTERVAL YOU SELECTED AT CHECKOUT.

13.4 How to Cancel

You may cancel your Subscription Service at any time. To avoid the next scheduled charge, cancellation must be completed at least twenty-four (24) hours before your next billing date.

You may cancel by:

  • Logging into your customer portal;

  • Emailing hello@cellegant.com.

We will not require you to call a live representative to cancel.

13.5 Account Updater Disclosure

We may use an automatic account updater service provided by our payment processor to keep your stored payment details up to date.

13.6 Failed Payments

If a recurring charge fails, you authorize us to retry the charge, contact you for updated payment details, or suspend shipments until payment is received.


14. SMS / MOBILE MESSAGING PROGRAM

By opting into our mobile messaging program, you agree to receive recurring marketing and transactional text messages at the mobile number provided.

14.1 Consent & Terms

  • Consent is not a condition of purchase.

  • Message and data rates may apply.

  • Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT at any time to opt out.

14.2 Florida Telemarketing Compliance

For Florida residents, mobile messages sent in direct response to your requests do not constitute a “telephonic sales call” under Florida law.


15. USER CONTENT

By submitting reviews, comments, or testimonials, you grant the Company a perpetual, worldwide, royalty-free, transferable license to use, reproduce, modify, and display such content for business and marketing purposes.


16. DISCLAIMERS

THE WEBSITE, PRODUCTS, AND ALL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.


17. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SRH LABS LLC OR ITS AFFILIATES BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.

17.1 Cap on Direct Damages

THE COMPANY’S TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO THE COMPANY DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100.00).


18. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless SRH Labs LLC from and against any claims, damages, liabilities, and costs arising out of your violation of these Terms or misuse of the Website/Products.


19. LIMITATION ON TIME TO FILE CLAIMS

ANY CAUSE OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR PRODUCTS MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CLAIM ACCRUES, OTHERWISE IT IS PERMANENTLY BARRED.


20. DISPUTE RESOLUTION; BINDING ARBITRATION

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

20.1 Agreement to Arbitrate

You and the Company agree that any dispute, claim, or controversy arising out of these Terms, Products, or Subscription Services shall be resolved exclusively through binding individual arbitration.

20.2 Governing Law for Arbitration

The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement.

20.3 Pre-Arbitration Notice

Before initiating arbitration, you must send a written Notice of Dispute by certified mail to:

SRH Labs LLC

Attn: Legal Department

25 Spectrum Pointe Dr

Lake Forest, CA 92630

The parties will engage in good-faith efforts to resolve the dispute for thirty (30) days prior to initiating arbitration.

20.4 Small Claims & Injunctive Relief

Either party may bring an individual action in small claims court or seek protective/injunctive relief in a court of competent jurisdiction for intellectual property violations or misuse of the Website.


21. CLASS ACTION WAIVER

YOU AND THE COMPANY AGREE THAT ALL DISPUTES SHALL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.


22. MASS ACTION WAIVER

You and the Company agree that disputes shall not be brought as a Mass Action (25 or more coordinated arbitration demands). If Mass Action criteria are met, claims will be processed in batches of no more than 200 claimants at a time.


23. JURY TRIAL WAIVER

IF ANY DISPUTE PROCEEDS IN COURT, YOU AND THE COMPANY WAIVE ALL RIGHTS TO A JURY TRIAL.


24. OPT-OUT RIGHT

You may opt out of this arbitration agreement within thirty (30) days of first accepting these Terms by sending written notice via certified mail to our address listed below.


25. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of California (or your state of incorporation/operation), without regard to conflict of law principles.


26. MISCELLANEOUS

These Terms constitute the entire agreement between you and SRH Labs LLC. If any provision is found invalid, the remaining provisions remain in full force and effect.


CONTACT INFORMATION

SRH Labs LLC (Cellegant)

25 Spectrum Pointe Dr

Lake Forest, CA 92630

Email: hello@cellegant.com