RETURNS & REFUND POLICY
60-Day Money-Back Guarantee
If you're not satisfied for any reason, contact us within 60 days of your order date for a full refund - no questions asked, no return required. This guarantee applies to your first order.
We never charge a restocking fee or return-shipping fee. Your refund is the full amount you paid.
How to Request a Refund
1. Email hello@cellegant.com with your order number.
2. Let us know you'd like a refund (no explanation required).
3. We process your refund within 3-5 business days.
4. You'll receive a confirmation email once it's issued.
Refunds go to your original payment method. Your bank or card issuer may take an additional 3-5 business days to post it.
Damaged or Incorrect Orders
If your order arrived damaged, defective, or incorrect, email hello@cellegant.com with a photo of the item and your order number. We'll send a free replacement or issue a full refund - your choice.
Subscription Cancellations
Cancel anytime with no fees or penalties. Log into your account to manage your subscription, or email hello@cellegant.com. To avoid your next charge, cancel at least 24 hours before your next billing date.
Questions?
Email hello@cellegant.com - we respond within 1 business day.