OUR GUARANTEE
Returns & Refunds
Last updated: May 2025
60
Day money-back guarantee
100%
Full refund, no questions
0
Return required
60-Day Money-Back Guarantee
We stand behind Cellegant completely. If you are not satisfied with your purchase for any reason, contact us within 60 days of your order date and we will issue a full refund — no questions asked, no return required.
This guarantee applies to your first order. We believe in our product, and we want you to feel completely confident trying it.
How to Request a Refund
- Email us at support@cellegant.com with your order number.
- Let us know you'd like a refund (no explanation required).
- We will process your refund within 3–5 business days.
- You will receive a confirmation email once the refund has been issued.
Refunds are returned to the original payment method. Depending on your bank or card issuer, it may take an additional 3–5 business days to appear on your statement.
Damaged or Incorrect Orders
If your order arrived damaged, defective, or if you received the wrong item, please email us at support@cellegant.com with a photo of the item and your order number. We will send a replacement at no charge or issue a full refund — whichever you prefer.
Subscription Cancellations
You can cancel your subscription at any time with no fees or penalties. To cancel, log into your account and manage your subscription, or email us at support@cellegant.com.
To avoid being charged for your next renewal, please cancel at least 24 hours before your next billing date.
Questions?
We are here to help. Reach us at support@cellegant.com — we respond within 1 business day.